We currently offer virtual phone numbers in wide. You can forward your calls to any other telephone in the world, but only certain countries are available for our special $24.99 offer.

We will be adding virtual numbers in more countries soon. Please check back often, or e-mail us about the country that interests you.

Subscribing is easy. Visit the Global Link subscription page or call us.

A full description of terms & and conditions can be found here.

How do I use the service?

After subscribing, you will be assigned a virtual phone number in the country you chose. Simply share it with the people you want to call you. When they dial the number, their calls will automatically be sent to the phone number you have designated for receiving your calls. If you’d like to change the phone number where you receive your calls, simply change the “Redirect Number” listed in the “Profile” section of your online account.

Do I need special equipment?

No. You only need a telephone where you’d like to receive your calls.

I used up all my minutes for the month. Can I purchase additional minutes?

Yes. You can purchase additional blocks of minutes in quantities as small as $5 in the “Purchase” section of your online account.

I subscribed to a Global Link. Can I use the Member’s Calling Club to save on my other calls?

Yes, absolutely. As a Global Link subscriber, you are automatically enrolled in the Member’s Calling Club. To make calls, just use one of our access numbers and the PIN assigned to your account (if you don’t know your PIN, you can find it in the original registration information that you received, or in the “Profile” section of your online account).

You can use this service from any telephone. Keep a list of our access numbers handy. Once you call the access number, just use your PIN number to start calling.

Login to your online account and visit the “Purchase” section. Additional blocks of minutes are available in quantities as small as $5.

We accept credit cards through our web site using PayPal to ensure your security.

IOnce registered for an account with Teledirekand for payment through PayPal, the credit card you registered will automatically be billed for the monthly amount of the plan you chose.

No. You will only be billed for the monthly amount of your subscription and/or any pre-paid blocks of minutes that you purchase, plus any applicable state or federal taxes or fees, so you always know how much you’re spending!

Yes. Sometimes we need a copy of your credit card and/or a copy of your driver's license or passport to verify your identity and ensure the security of your transaction.

There are several reasons why your credit card might be declined by our system. The most common reasons are listed below. If you are unsure why your credit card was declined by our system, please contact your issuing bank for further information.

• No PayPal account -- our customers must be verified PayPal members.
• Incorrect expiration date - check to make sure you have the correct expiration date
• Incorrect credit card number - make sure that you are entering the correct 16-digit credit card number along with the CVV2 security code
• Incorrect billing address - make sure the billing address you enter matches the address where your monthly credit card statements are mailed each month
• Insufficient Funds - make sure the amount you are trying to purchase does not exceed your credit card limit
• Credit card reported missing or stolen

Log on to your onlineaccount and use the “Purchase” section. You can use any major credit card and we’ll soon be adding the ability to pay by check. Blocks of minutes can be purchased in increments as small as $5.00.

We keep a history record of your calls for the last 12 months.

Please refer to the user’s manual for the specific service you are using. These guides contain compete instructions and troubleshooting information. If you are unable to resolve the issue with the user's manual, please contact us. We would be glad to help you.